How Mlue AI handles your data and account information.

Details

1. Information we collect Mlue AI collects the information needed to operate accounts, billing, storage, support, and AI generation services. This may include your name, email address, login metadata, payment records, prompts, uploaded assets, generated outputs, storage metadata, support messages, and device or browser usage data. 2. Why we use it We use this information to create and secure accounts, process payments, deliver generations, store files, prevent abuse, troubleshoot problems, and improve platform reliability. 3. Providers and processors When you run generations, relevant prompts, uploaded media, and task metadata may be sent to third-party AI providers and infrastructure partners strictly to fulfill the request. Payment activity may also be handled by third-party payment providers. 4. Retention We keep account, billing, and operational records for as long as needed to run the service, satisfy legal obligations, resolve disputes, and protect the platform. Stored files remain available until deleted, expired under workspace storage rules, or removed for policy reasons. 5. Requests and contact For privacy requests, account data questions, or deletion requests, contact support@mlueai.com. For general matters, use the contact page on our website.